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Privacy Policy

Last updated: August 27, 2026

This Privacy Policy explains how the receipt.garden service ("we", "us", "our") collects, uses, and protects your information when you use our receipt scanning and expense tracking service (the "Service").

0. Who we are

[LEGAL ENTITY NAME], [legal form, e.g. sole trader / Lda], registered address: [REGISTERED ADDRESS], [tax/registration number if applicable]. You can reach us at support@receipt.garden.

[Note: replace the bracketed details above with your actual registered business name, address, and registration number before publishing.]

1. Information we collect

Account information: email address, and optionally a Telegram ID, when you register.

Uploaded content: photos of receipts and invoices, and the data we extract from them (amount, date, vendor, category, and similar fields).

Usage data: basic technical information such as log-in times and device/browser type, used for security and troubleshooting.

2. Our legal basis for processing

For users in the EU/EEA and UK, we rely on the following legal bases (GDPR Article 6) for each purpose:

  • Creating and running your account: performance of our contract with you.
  • Extracting data from receipts and generating reports: performance of our contract with you.
  • Storing your original receipt photos, where you choose to keep them: performance of our contract with you, based on your explicit choice (see Section 3).
  • Security, abuse prevention, and troubleshooting: our legitimate interest in keeping the Service safe and reliable.
  • Responding to lawful requests from authorities: compliance with a legal obligation.
  • Any special category data that may appear within a receipt (see Section 3a): your explicit consent.

We do not use your uploaded content to train or improve any AI model. Receipt data extraction runs on infrastructure we operate ourselves, not on a third-party AI service — see Section 4.

3. Storage of original receipt photos

By default, we delete the original photo of a receipt once we have finished extracting its data — we keep the extracted information (amount, date, vendor, category, line items), not the image itself.

If you would like us to keep a copy of the original photo instead — for example, so you have it on hand if a tax authority asks for supporting documentation — you can turn this on in your profile settings (or at signup). This is off by default. If you turn it on, the original photo is retained under the same conditions as your other account data (Section 5) until you delete it, delete your account, or turn the setting back off.

Whether or not you choose to keep original photos with us, you remain responsible for retaining any documents required by your local tax or accounting rules — see also Section 9 of our Terms of Service.

3a. Sensitive information that may appear in receipts

Some receipts can incidentally reveal sensitive information — for example, a pharmacy receipt may reveal something about your health, or a donation receipt may reveal a religious or political affiliation. Under GDPR this is called "special category data," and it requires a stronger legal basis than ordinary personal data.

We only process this kind of information with your explicit, separate consent, given when you create your account (this consent is kept separate from your acceptance of these policies, and you can withdraw it at any time by contacting us — see Section 6). We do not analyze receipt content for the purpose of identifying such information; it is simply stored and processed as part of the normal receipt-scanning flow, to the extent it appears on a document you chose to upload.

4. How we share information

We do not sell your personal or financial data, and we do not share it for advertising purposes. We share information only:

  • Hosting and storage: our servers and database are hosted by a data center provider located in the European Union (France). Your account data and any original photos you choose to keep are stored there.
  • Receipt recognition: we run our own receipt-scanning software on hardware we operate ourselves. Your receipt photos are not sent to any third-party AI API for this purpose.
  • Telegram, if you choose to use it: if you send a receipt to us via our Telegram bot, that photo passes through Telegram's own servers before it reaches us, as an inherent part of how Telegram works. If you'd rather avoid this, you can upload receipts directly through the website instead.
  • Where required by law, or to protect our legal rights.

If you use the Service as part of a group with other people, receipts assigned to a shared group are visible to the other members and administrator of that group — see Section 5 of our Terms of Service for details.

5. Data retention

We keep the following for as long as your account is active:

  • Your account information (email, language preference, settings).
  • Data extracted from your receipts (amounts, dates, vendors, categories, line items).
  • Original receipt photos, only if you've chosen to keep them (Section 3) — otherwise these are deleted right after processing.

You can delete individual receipts at any time from your dashboard. When you delete your account, we delete your account data and any retained receipt photos within [30] days, except where we're required to keep certain records for longer to comply with a legal obligation.

6. Your rights

If you are in the EU/EEA or UK, you have the following rights over your personal data:

  • The right to access the personal data we hold about you.
  • The right to correct inaccurate data.
  • The right to export your data in a portable format.
  • The right to delete your data.
  • The right to object to processing based on our legitimate interest.
  • The right to request that we restrict processing in certain circumstances.
  • The right to withdraw any consent you've given (e.g. for special category data under Section 3a) at any time, without affecting the lawfulness of processing before withdrawal.
  • The right to lodge a complaint with a supervisory authority — see Section 10.

You can exercise most of these rights directly from your dashboard. For anything else, contact us at support@receipt.garden — we will respond within one month.

7. Security

We use the following measures to protect your data:

  • Connections to the Service are encrypted in transit (TLS/HTTPS).
  • Original receipt photos are encrypted at rest on our servers — even someone with direct access to the storage disk cannot open them as images without the separate encryption key, which is kept apart from the storage itself.
  • Access to stored files and to the systems that process them is restricted and authenticated.
  • Passwords are never stored in plain text.

No method of storage or transmission is completely secure, so we cannot guarantee absolute security — but we do not describe this with a generic disclaimer alone, and we review these measures periodically.

8. Data breach notification

In the unlikely event of a data breach affecting your personal data, we will notify the relevant supervisory authority within 72 hours where required, and we will notify you directly without undue delay where the breach is likely to result in a high risk to your rights and freedoms.

9. Cookies

We use a small number of strictly necessary cookies to keep the Service working: cookies that store your login (access and refresh) tokens so you stay signed in, a cookie that remembers your chosen language, and a cookie that remembers you've seen our cookie notice. We do not use cookies for advertising or third-party tracking.

10. Supervisory authority and complaints

If you believe we have not handled your personal data properly, you can contact us first at support@receipt.garden and we will do our best to resolve it — we aim to respond to any complaint within [14] days.

You also have the right to lodge a complaint directly with a data protection supervisory authority. If you are based in Portugal, this is the Comissão Nacional de Proteção de Dados (CNPD); if you are based elsewhere in the EU/EEA, you may also contact your own country's supervisory authority. [Confirm this is the correct lead authority once your business registration is finalized.]

11. Children's privacy

The Service is not directed at individuals under 16, and we ask you to confirm you are at least 16 years old when you create an account. We do not knowingly collect personal data from children under this age; if we learn that we have, we will delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by email before they take effect.

13. Contact

Questions about this Privacy Policy or your data can be sent to support@receipt.garden.

See also our Terms of Service.

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